Privacy Policy

Effective Date: 9 September 2026

Essence & Threads (OPC) Private Limited (“Essence & Threads”, “we”, “us” or “our”) respects your privacy and is committed to protecting the personal information you share with us.

Information We Collect

We may collect information such as your name, phone number, email address, delivery address, order details and information you voluntarily provide when contacting us, placing an order, subscribing to our newsletter or communicating with us through WhatsApp or other channels.

How We Use Your Information

We may use your information to process and fulfil orders, respond to enquiries, provide customer support, communicate regarding products or custom orders, improve our products and services, and send promotional communications where you have chosen to receive them.

Payments

Where online payment services are provided, payment information may be processed securely by third-party payment service providers. Essence & Threads does not intentionally store complete debit or credit card details on its website.

Cookies and Website Data

Our website and service providers may use cookies and similar technologies to operate the website, understand how visitors use it and improve the customer experience.

Sharing of Information

We do not sell or rent your personal information. We may share information with trusted service providers where necessary to operate our website, process payments, fulfil or deliver orders, provide communications, or comply with applicable law.

Data Security and Retention

We take reasonable measures to protect personal information and retain it only for as long as reasonably necessary for the purposes for which it was collected or as required by applicable law.

Your Choices

You may contact us regarding your personal information or request correction or deletion, subject to applicable legal and business requirements. You may also opt out of promotional communications at any time.

Third-Party Services

Our website may contain links to or integrations with third-party services. Their privacy practices are governed by their respective privacy policies.

Changes to This Policy

We may update this Privacy Policy from time to time. Any revised policy will be posted on this website with an updated effective date.

Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact:

Essence & Threads (OPC) Private Limited
Email: support@essenceandthreads.com
Phone: +91 8341034744
Hyderabad, Telangana, India